Night Fision, LLC Return Policy
Please follow the instructions to avoid undue processing delays for your return or warranty claim item:
Please email firstname.lastname@example.org with as much detail as possible.Include your complete contact information: Name, Address, Phone, and Email Address
Please give a detailed description of the issue you encountered
Note that the email you are submitting is for a request for a Return Merchandise Authorization (RMA). Items received without a RMA may not be processed/repaired and could also be returned.
DO NOT ship complete firearms. For semi-auto handguns, ship the sights only.
DO NOT include non-Night Fision or personal property not related to the repair item.
Package night sights in a box. Do not ship loose in a standard business mailing envelope. High speed postal processing equipment may tear or destroy envelopes with small items enclosed and the risk of loss is high.
In the event the repair is evaluated as not covered under warranty, you will be contacted with a cost quotation. No work will be performed on non-warranty repairs without customer authorization to proceed. Night Fision, LLC reserves the right to either repair or replace the unit at their discretion on warranty repairs.
Packages received at Night Fision without RMA number identified on outside of package may be subject to delays, including refusal and return to sender.
Please note our response will be emailed to the address you have supplied. Please check your Spam/Junk folder for this reply. Please adjust your email settings or add Night Fision as a contact.