If your order hasn’t shipped yet, please call (313-293-7100) or email us (firstname.lastname@example.org
) directly to request an order cancellation. We can cancel and process refunds if we can stop the order PRIOR to it leaving our facility.
Orders that have already shipped CAN be refunded, only after the customer returns the unopened item.
We do not provide shipping labels for cancellation requests after the package has shipped.